New York City

Commercial Real Estate Advisors

New York City’s Office Market: Making A Resilient Comeback 

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New York City’s office market, a bellwether of global economic health, is exhibiting signs of a robust recovery. Following the seismic shift brought about by the COVID-19 pandemic, which saw a mass exodus from traditional workspaces, the city’s commercial real estate sector is demonstrating resilience and adaptability.    

The past two years have witnessed a gradual yet steady resurgence of New York City’s office market. Key indicators point to a promising trajectory.    

  1. Occupancy Rates Surge 
    A pivotal metric, occupancy rates have experienced a significant uptick. According to a report by property technology solutions provider Kastle Systems, office occupancy in New York City reached 52% by December 2023, marking a substantial increase from the pandemic lows. This upward trend is expected to continue as more companies adopt hybrid work models and employees return to in-person collaboration.  

  1. Leasing Activity Rebounds 
    The leasing market has demonstrated remarkable resilience. While data for 2024 is still emerging, early indicators suggest a continued positive trend. Global commercial real estate services firm Avison Young reported an 18.7% increase in Manhattan leasing activity during the first half of 2024 compared to the same period in 2023. This surge is particularly evident in large-block leasing, signaling renewed confidence among major corporations.    

  1. Finance and Real Estate Industries Grow 
    The Q2-2024 AY office market report cited that office-using employment in Manhattan, despite experiencing slight decreases throughout the past 12 months, has grown 1.4% since March 2020. It noted that banking, finance, insurance, and real estate tenants have seen the highest average base rent of $108 per square foot and law firms are signing longer term leases on average at 116 months.
     
One reason for the wave of redeveloped properties is owners’ desires to give the companies that lease in their buildings the choicest amenities so they can, in turn, lure the best talent. (Credits: L&L Holding/Visualhouse via New York Post)

Meeting Challenges 

Despite these encouraging trends, the New York City office market continues to face significant challenges. 

  1. Elevated Vacancy Rates 
    Manhattan’s office vacancy rate has more than doubled from under 8% at the start of the pandemic in 2020 to 16% as of April 2024—a level not seen since the early 1990s—and it is unclear if that measure has peaked yet, according to Office of the New York City Comptroller. As vacancy rates rise, the value of commercial properties declines, impacting property owners and investors. 

  1. Remote and Hybrid Work 
    As companies continue to embrace flexible work arrangements, the demand for traditional office space remains subdued. In 2022, a 35% increase in remote work was observed among New York City-based companies, according to Stanford University’s Work from Home Research. Freelancing platform Upwork estimates that 22% of the country’s workforce (36.2 million Americans) will work remotely by 2025, impacting office space demand. 

  1. Less Appeal for Older Offices  
    The Office of the New York City Comptroller in its May 2024 report cited that the seismic, pandemic-driven shift toward remote work has substantially pushed down demand for office space and adversely affected rents and market values, especially in Class B and C buildings. At the lower end of the price spectrum, Class B and C properties comprise 46% of office space citywide. Class A buildings are typically newer, premium properties with top-tier amenities, while Class B buildings offer a balance of quality and affordability, and Class C buildings are older with basic amenities and lower rental rates. 

Companies like sustainable engineering firm Stantec transform Class C office space in New York City into desirable and functional co-working office spaces. (Credits: Alex Severin / Office SnapShots)

Path to Recovery 

New York City’s office market is undeniably on the path to recovery. The surge in occupancy rates, rebound in leasing activity, and stabilization of rental rates are all positive indicators of the market’s resilience. However, challenges such as elevated vacancy rates, the persistence of remote work, and economic uncertainty continue to shape the market’s trajectory.  
 
Landlords must adapt to these challenges by offering flexible lease terms, investing in building amenities, and creating workspaces that cater to the evolving needs of tenants. As the market navigates these complexities, a combination of factors, including economic recovery, technological advancements, and changing workforce preferences, will determine the pace and extent of its full resurgence.